Question 1

What is PixelFlair and how does it work?

Accepted Answer

PixelFlair is an AI-powered image upscaling service. Upload your image, choose a scale factor, and our AI enhances resolution while preserving natural detail — all in seconds.

Question 2

What image formats are supported?

Accepted Answer

We support JPEG, PNG, and WebP formats. Files must be under 10 MB. Output is delivered in the same format as the input.

Question 3

What scale factors are available?

Accepted Answer

Free users can upscale up to 2x. Pro users get up to 4x, and Pro+ and Business users get up to 8x. Higher scale factors produce larger, more detailed output images.

Question 4

How many images can I process per month?

Accepted Answer

Free: 10 images/month. Pro: 200 images/month. Pro+: 1,000 images/month. Business: 5,000 images/month. Limits reset on your billing date each month.

Question 5

Can I cancel my subscription anytime?

Accepted Answer

Yes. You can cancel at any time from your account settings. Your subscription remains active until the end of the current billing period, after which you revert to the Free plan.

Question 6

What happens to my images after processing?

Accepted Answer

Processed images are stored securely and accessible from your My Images page. We do not share or use your images for any purpose other than providing the service.

Question 7

Why isn't my image looking sharper after upscaling?

Accepted Answer

AI upscaling works best on images with some existing detail. Heavily compressed or very blurry source images have less information for the AI to work with. Try using a higher-quality source image for best results.

Question 8

How do annual plans work?

Accepted Answer

Annual plans are billed once per year at a discounted rate (typically 2 months free). You get the same monthly image quota, and your subscription renews automatically after 12 months.

Question 9

What payment methods are accepted?

Accepted Answer

We accept all major credit and debit cards (Visa, Mastercard, American Express) via Stripe. Apple Pay and Google Pay are also supported where available.

Question 10

How do I get a refund?

Accepted Answer

If you are not satisfied with your purchase, contact our support within 7 days of your payment for a full refund. Refunds are not available after 7 days or if you have processed more than 50 images.

FAQ